Once upon a time my Editor and I went diving together. It was a few weeks after he had penned an opinion that back entry dry suits were an integral part of the buddy relationship. It was, he opined, important to trust your dive buddy to close the ridiculously expensive brass zip without trapping your undersuit or that annoying flappy bit of neoprene stuck in the back of several suits. Relying on your buddy to ensure the zip was closed all the way, contributed to the mutual support aim of buddy diving. As we stood kitting up for our dive, I happily fastened my front-entry plastic zip with the minimum of fuss and decided to tackle Simon about his ill thought-out piece.
I have a front entry suit because I like being responsible for myself…or more precisely I don’t always trust my buddies, especially if my buddy is a trainee or new to dry suit diving. I lack the ability to rotate my neck like a barn owl to check that everything is OK behind me. It only takes one trainee, who earnestly assures you that the zip is closed when in fact it’s half an inch open, to make you reconsider. When that cold rush of sea water starts running down your shoulder, you know that this is one mistake you won’t be making again!
But how do you get the dive manager or boat crew to double check your zip without offending your buddy? Surreptitiously sidle over to the crew as you leave harbour, keep your voice low so it can barely be heard above the engines (and definitely not by your buddy) and assume some wistful position that doesn’t look like you’re hugging a large imaginary tree? And of course all the while you must try not to offend your buddy and generate “trust issues” because at the very first time you are supposed to rely on their assistance you bailed and found another source of help.
So for me a front entry suit solves all of these problems. If my zip isn’t closed properly, then that’s my fault and my soggy right leg. For anyone thinking of getting a suit with a plastic dry zip, they are fabulous but never ignore the need for silicon greasing the stop end, even between dives if you’ve peeled out of your suit. But it’s my responsibility and I’m good with that.
Front entry suits frequently have two zips, the dry one and a cover zip, and this can cause endless problems too. I took my eye off the ball one day whilst doing a dry suit introduction in the pool. I will accept some of the blame, but we had just done a session at the dive centre trying on suits, and the concept of a dry zip and a cover zip had been discussed as we established that this particular suit was a good fit. I am to blame for thinking that our discussion would be remembered barely an hour later when we kitted up on poolside. When I turned to look at my two eager divers, they had closed their zips and were ready for the stride entry. Yes, the cover zip was closed. No, the dry zip wasn’t. Yes, the suit filled with water (luckily the warm pool version). No, the diver couldn’t climb up the pool ladder unaided. The phrase “I seem to be getting a little wet” was a total understatement on her part. Once dekitted, we laid the unfortunate lady down and rolled her around on the pool surround to empty the water. To give her credit she laughed nearly as much as we did and gamely carried on the orientation session. Five years on she is still diving, in a front entry suit, which she knows has two zips and one of them is very important.
Sadly she’s not the only one who’s been caught out in this way. Even some quite experienced visiting divers have missed the ‘hard to do up’ brass zip and relied on the ‘easy to do up’ cover zip in one of our rental suits. A cold shot of Irish Sea water down the leg is a salutary lesson in the need to familiarise yourself with hired equipment. So for anyone who read, noticed and remembered Simon’s treatise on the importance of back zipped suits for buddy trust and diving, maybe I was wrong to criticise him and perhaps divers with front entry zips could do with their buddy’s assistance, just sometimes.
For a while just before Christmas a couple of years ago, the common description of the Isle of Man as ’80,000 people clinging to a rock in the Irish Sea’ couldn’t have seemed more real. Our only winter capable ferry managed to ingest some lobster pots cunningly set in the entrance to the harbour, destroying one of the bow thrusters essential for manoeuvring into the tight confines of her berths both here and in the UK. A period of windy and stormy conditions meant that several sailings were cancelled, the schedule went to the wall and running the Dive Centre during this time was a challenge. Customer orders couldn’t get through so there were a few ‘I ordered it in plenty of time, but it didn’t arrive yet’ apologies to some of the local divers on Christmas morning. But in general the poor weather meant there wasn’t much diving going on anyway however the security of supplies should actually be a worry for all divers. We see it as a challenge to arrange expeditions to remote locations, carrying with us tonnes of equipment, fuel and supplies to dive in some of the lesser known spots. The planning takes weeks if not months, and part of the satisfaction is diving knowing that you have overcome all the obstacles. But just think what your diving would be like if that was the level of organisation that you had to run to all the time.
It’s no secret that the current economic climate is hitting leisure industries hard, and that includes dive equipment manufacturers, retail operations, dive training schools and charter businesses. The whole sector has seen a contraction in spending, and those who depend on it for their living are working harder and longer than ever to keep going. I spent 2 hours last weekend advising a diver on kit, discussing the relative merits of different options, measuring him for a dry suit and painstakingly working out a competitive price for the choices. As I slaved over the pricelist and a calculator I saw the dreaded smart phone in his hand and watched in horror as he scanned the barcode and searched for an online price. Despite the time that I spent, the various configurations that I’d rigged for him to try and the detailed knowledge I provided, he ordered online whilst standing just outside the shop!
It’s a free market and of course he can choose where to buy from. Some of the big dealers can get much better trade rates than the small guys and rely on high volume of sales to make their money. However, a word of warning; if the kit was supplied by us, we would happily set it up, take him for an orientation to his new kit in the pool followed by a weight-check dive. Any warranty issues would rest squarely with us and if we couldn’t sort it out in our workshop, we would happily lend him replacement kit whilst we dealt with the returns process. These are all little things that we would do as we recognise that the commitment to buying dive kit is a big step, and a little guidance along the way can make a huge difference. How many new divers buy exactly what someone in their club, usually the loudest person in the bar, told them to get? And how many change their kit within two years?
With heavy hearts now we have had to introduce an admin charge to deal with warranty issues for which although we are a dealer but did not supply the item. If we didn’t make even a small amount of profit selling it, we can’t justify paying the postage to send it off to be repaired. And if the owner of new kit wants to try it out, then we will be charging him for the pool or open water sessions. So how much does the odd £20 that he saved really matter? Obviously to him that mattered a lot, but perhaps now he’s seen the value to the service we provide he’ll reconsider? The good news is that no-one has yet invented a way to download air via a USB cable, so we’ll be seeing him back in the store real soon. Have a think about the security of your supply chain for diving. Local Dive Stores have overheads and may cost a little more, but they will be around to supply your air, provide repairs at short notice, hire kit, give advice and support your purchases. Your diving activities would be infinitely more difficult if they disappeared.
Michelle has been scuba diving for over 20 years. These blogs are a sideways glance at the people and events that she encounters in the diving world.